Player Development Host

Fantasy Springs Resort Casino

Indio, California 92203-3499
United States

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Description

Develop and maintainsuperior relationships with guests by equal utilization of professionalism and personality. Seeknew and targeted playersto inform them of the benefits ofall player development programs. Prepare, coordinate, host/administerall complementary and guest events. Track and monitor guest feedback and participation on an on-going basis to determine program effectiveness. Maintain high levels of guest service, professionalism, confidentiality, and discretion in all communication to and about guests.
RESPONSIBILITIES:
  • Use computer database to identify target players.
  • Speak with players in person or on telephone to market promotions and events.
  • Develop, maintain, and analyze database for opportunities and productivity.
  • Approve and monitor comp issuance based on player performance.
  • Attend player events, interact with invited players, and provide guest service in a professional and courteous manner.
  • This position is not limited to those duties listed in the job description.Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.
REQUIREMENTS:
  • Must be 21 years of age or older.
  • High School Diploma or GED/equivalent.
  • Excellent communication skills and friendly, outgoing personality required.
  • Must be a proven self-starter, flexible, versatile and responsible.
  • Must be able to work all schedules, all days and all shifts.Complete flexibility is required.
  • Prior customer service and sales experience preferred.
  • One or more years? related experience and/or training, or equivalent combination of education and experience.
WORK ENVIRONMENT:
The noise level in the work environment is usually moderate.

The Company provides its employees with a comprehensive benefits package which includes medical, dental, vision care, life insurance and a 401(k) Retirement Plan. In addition to these benefits you are entitled to paid time off (PTO), an employee assistance program (EAP) and more!

Requirements

GAMING INDUSTRY EXPERIENCE IS REQUIRED


Division/Department : Fantasy Springs Resort Casino

Additional Information

Please apply online.

Type of Position

Full Time

Category

Marketing

How To Apply

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Company Information

To be considered for this position you  must complete the Employer Online Application via the company website

Fantasy Springs Resort Casino
Cabazon Band of Mission Indians

84-245 Indio Springs Parkway
Indio, CA 92203-3499
Fax: (760) 238-5621
Web Site: www.fantasyspringsresort.com

An asterisk (*) on a Job Title means eligibility requirements are for candidates who are 18 years of age or older.
How to apply by fax:
Please make sure to list which positions you are applying for:
FAX your resume to (760) 238-5621

Fantasy Springs Resort Casino is located on the reservation of the Cabazon Band of Mission Indians in southern California near the city of Indio, 22 miles east of Palm Springs and approximately 130 miles southeast of Los Angeles.
 
Fantasy Springs Resort Casino offers 2,000 slot and video poker machines, Bingo and 40 table games, which include Blackjack, Mini-Baccarat, California Craps, Jackpot Pai Gow, and Spanish 21.
 
The Resort offers 250 luxurious rooms with spectacular mountain views. Food and beverage venues include fine dining in The Bistro and casual dining or cocktails in JOY Asian Cuisine, POM, The Fresh Grill Buffet, The Pizza Kitchen, Lique , LIT bar & lounge, and the12th Floor Cocktail Lounge & Wine Bar. 
 
Guests can enjoy live entertainment from concerts to boxing in the Special Events Center and relax on the Eagle Falls Golf Course, a masterpiece with unique elevations and water features that is open for public play.

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