Room Service Operator

Cache Creek Casino Resort

Brooks, California 95606
United States

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Description

Summary  

Take orders for in room dining guests in a professional manner extolling excellent guest service.                            
 

Essential Duties and Responsibilities include the following. Other duties may be assigned.
 

  • Promote Cache Creek Casino Resort in a positive manner.
  • Practice all sequence of service standard tasks as prescribed.
  • Answer all phones and take orders from guests.
  • Setup and expedite orders.
  • Communicate effectively with other departments as required.
  • Take restaurant reservations as necessary.
  • Other duties as assigned.


Requirements


Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

 

Education and/or Experience                                                 

Three to six months related experience and/or training; one year certificate from college or technical school or equivalent combination of experience and education. One year in customer service position interfacing with guests over the phone.

 

Language Skills                                            

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

 

Mathematical Skills                                             

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

 

Reasoning Ability                                                    

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

 

Certificates, Licenses, Registrations

Cache Creek Casino Tribal Gaming License. TIPS Alcohol Awareness Program.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodations.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations.

 

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts and second hand tobacco smoke. The noise level in the work environment is usually moderate.

Age Requirement
Must be at least 21 years of age.


Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process. 

Salary Range: $11.39 per hour

Type of Position

  • Full Time
  • Temporary


Category

Food and Beverage

How To Apply

Log-in and complete the Employer Online Application.

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Company Information

Cache Creek Casino Resort
P.O. Box 65 Brooks CA, 95606
Phone: 530-796-3118
Fax: 530-796-4566
Web site: www.cachecreek.com

 
Cache Creek Casino Resort, owned and operated by the Yocha Dehe Wintun Nation, is 40 miles northwest of Sacramento and 80 miles from the San Francisco Bay Area in Brooks, California. It is one of Northern California’s largest casino-resort destinations, featuring over 2,400 slot machines and 122 table games, including a 14-table Poker Room. 
 
The 415,000-square foot property also offers its guests four-diamond, four-star accommodations at its 200-room luxury hotel, conveniently located next to the casino and offering spectacular views of the gorgeous Capay Valley and picturesque hillsides. 
 
Guests enjoy spacious rooms and suites, along with a host of amenities, such as in-room dining, a state-of-the-art health spa, eight restaurants, Club 88 entertainment venue, an outdoor swimming pool & sundeck, world-class entertainment in a 700-seat indoor concert venue, and an 18-hole championship golf course, as well as a hotel conference center.
 
Cache Creek Casino Resort is currently looking for motivated, enthusiastic and energetic people to work in an exciting and challenging atmosphere with room for growth, training, and education for all of our valued employees.
 
We have a diverse number of employment opportunities throughout the resort within the casino, food and beverage, hotel, golf course, spa and entertainment departments. In addition to a large variety of diverse positions, we offer:
 
Medical Insurance
Dental Insurance
Vision Care Insurance
Life Insurance
Gas Discounts
401 (k) Savings Plan
Paid Time Off (PTO)
Tuition Reimbursement
Free meals in our Employee Dining Room
Weekly Paychecks
Direct Deposit
Employee Discounts
Employee Assistance Program (EAP)
Promotion Opportunities
 
Cache Creek offers Yolo Bus pass discounts in addition to our gas discount. We also give even larger gas discounts through our Carpool Incentive Program.  If you're interested in working in a fun and exciting environment, please visit us online at https://jobs.cachecreek.com and complete an application!
 
Brooks is a great place to live!  Read More:
http://www.bestplaces.net/zip-code/california/brooks/95606

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