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Food & Beverage Cashier - Desert Diamond Casinos & Entertainment

Job ID:

43677

Job Title:

Food & Beverage Cashier

Company Name:

Desert Diamond Casinos & Entertainment

Location:

Tucson, Arizona 86529
United States

Date Posted:

Dec 12, 2016

Ending Date:

Feb 10, 2017

Type of Position:

Part Time

Category:

Food and Beverage

Job Description

Position Summary:

Under direct supervision of the Venue Manager, maintains highly efficient and courteous food and beverage operations in a fast paced setting by greeting guests, anticipating guests needs, providing knowledgeable Food & Beverage service, and providing consistent professional guest relations with a positive upbeat personality.  Works efficiently in a team based environment and must follow all alcohol beverage and Food handling policy guidelines as well as all TOGE internal controls, consistently. 
 
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
 
Essential Duties & Responsibilities:
  • Responsible for operating the cash register, daily records and the proper tendering of all transactions.
  • Responsible for balancing of cash register receipts, guest checks and gratuity sheets for Team Member’s shift.
  • Responsible for becoming familiar with discounts offered.
  • Responsible for training new team members.
  • Maintains a clean and orderly register area at all times.
  • Provides customer service in areas as needed.
  • Completes side work as assigned by Venue Manager or assigned team member.
  • Restocks all work areas. Sweeps floors throughout shift to ensure appearance standards are met.
  • Maintains a good communication with team members and maintains a positive and professional work environment.
  • Contributes to a team effort and accomplishes related results as required.
  • Assists in the daily operation of the restaurant in an efficient, cost effective and labor effective manner.
  • Recognizes that each employee is a representative of the casino and is responsible for demonstrating courtesy, respect and sensitivity to the needs of every person.
  • Position requires that standard service techniques created must be learned and followed consistently.
  • Adheres to all state liquor laws and companies internal controls.
  • Serves guests in a responsive, caring, prompt, and courteous manner.
  • Responds to guests requests.
  • Must possess outgoing personality.
  • Ability to operate the POS cash register.
  • Responsible for the cleanliness and sanitation of the entire work area.
  • Monitors guests to ensure that they are not intoxicated and well serviced.
  • Monitors guests to ensure that they are not intoxicated and proper procedures are followed if intoxication is observed.
  • Knows information regarding all Food and Beverage outlets/Casino Promotions and have ability to inform guest when asked.
  • Maintains a good communication with team members and maintains a positive and professional work environment.
  • Contributes to a team effort and accomplishes related results as required.
  • Works closely with other departments to ensure seamless delivery of service for our guests.
  • Travel between Desert Diamond Casino properties may be needed.
  • Recognizes that employees have certain personal responsibilities, which affect the operational efficiency of the Casino.Maintains proper attendance in accordance with Casino policy.
  • Due to changes and modification in the job from time to time, we require employees to be flexible and assume other responsibilities assigned by management as management sees the necessity; some assignments may not be listed in this job description.
Requirements
Minimum Qualifications:
 
Education and Experience:
High school diploma or GED preferred, plus recent experience in food service point of sale cash handling experience, preferred.  Must have high energy and motivated personality.  Must be 19 years of age or older.  Must be able to obtain a Food Handlers card.  No felony, theft or stealing convictions.   Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, tips certification, Food Handlers certification, cash handling training, obtain and maintain gaming license and to include the following:
 
Knowledge, Abilities, Skills, and Certifications:
  • Knowledge of dining and food maintenance operations and customer service.
  • Knowledge of State Laws regarding Alcohol service and assertive in the enforcement of said alcohol law.
  • Knowledge of cash handling.
  • Knowledge of restaurant menu or food items offered, bar items, liquors, and pricing.
  • Knowledge of POS system.
  • Knowledge of internal controls and commitment to follow, consistently.
  • Ability to successfully obtain TIPS/Alcohol Service certification.
  • Ability to successfully obtain Food Handlers Certification.
  • Ability to successfully pass cash handling training.
  • Ability to successfully pass departmental testing for position.
  • Ability to communicate, read, and write clearly in basic English.
  • Ability to demonstrate outstanding guest service at all times.
  • Ability to follow instructions and work in a stressful and busy environment.
 
 
Physical Demands:
While performing the duties of this job, the employee regularly is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee frequently is required to stoop, kneel, crouch, or crawl; and talk or hear.  The employee occasionally is required to sit; climb or balance; and taste or smell.  The employee must frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds. 
 
Work Environment:
Work is generally performed in a Bar and Casino setting with exposure to second-hand smoke and a high noise level.  Evenings, graveyards, holidays and/or weekend work are required.  Extended hours and irregular shifts may be required.   
 
 
Additional Information
All applicants must be able to demonstrate their US work authorization during the employment verification process.  

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Company Information
Desert Diamond Casinos & Entertainment
Website: http://www.ddcaz.com/index.php/
Fax: (520) 340-2154
Office hours are Monday - Friday, 8 a.m. to 5 p.m. No phone calls, please.

The Desert Diamond Casinos & Entertainment offers a convenient, memorable entertainment experience in Tucson, Sahuarita, Why and Glendale, Arizona. Amenities include unmatched gaming options, fine dining, the Monsoon Nightclub and world-class sporting events, music concerts and comedy sets at the Diamond Center. Desert Diamond Casinos & Entertainment also offers one of the region's finest convention centers and high-tech meeting facilities.

An enterprise of the Tohono O’odham Nation, Desert Diamond Casinos & Entertainment has been in the gaming and entertainment business for almost 30 years, beginning in 1985 with the opening of Papago Bingo in the Tucson area.

In 1993, the first Desert Diamond Casino was opened on Nogales Highway. Six years later, a smaller facility opened in Why, Arizona. The third Desert Diamond Casino near Sahuarita was opened in 2001. In 2007, the original casino on Nogales Highway was replaced with a new casino, hotel and convention center complex.  Our newest property, Desert Diamond Casino – West Valley opened in late 2015 and has quickly become one of the Phoenix metropolitan area’s hottest spots.

Desert Diamond Casinos & Entertainment Tucson offers over 1,000 slots, a poker room with the area's most competitive tournaments, live blackjack, high-stakes bingo and fabulous keno.The hotel located only minutes from the Tucson International Airport includes complimentary wireless internet access, a heated outdoor pool, jetted hydro-spa, patio seating with a fire pit, exercise facilities, coffee bar and lounge.

Desert Diamond Casinos & Entertainment Sahuarita offers hundreds of slots and live blackjack tables. Food & Beverage venues include three restaurants - the Agave Restaurant offering fine dining, the Diamond Buffet and the Diamond Grill, as well as the two cocktail lounges.

Desert Diamond Casinos & Entertainment Why is the perfect rest stop for travelers on their way to Puerto Peñasco (Rocky Point) or making the trek to western Arizona. Guests can play slots at the self-service gas station and fully stocked convenience store.

Desert Diamond Casinos & Entertainment West Valley offers what no other casino near Phoenix can. From great entrainment to amazing food Desert Diamond West Valley offers a little something for everybody. Winning works up an appetite, it’s good to have variety of classics just for you. Desert Diamond West Valley’s Food Court is serving up great daily specials; whether you’re looking for a quick snack or to satisfy a serious craving, we are serving up quality and value fast to get you back to your latest winning streak.

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