Valet Lead Attendant - Agua Caliente Casino Resort Spa & Spa Resort Casino
Valet Lead Attendant
Agua Caliente Casino Resort Spa & Spa Resort Casino
Rancho Mirage, California 92270
Nov 09, 2016
Feb 15, 2017
Type of Position:
JOB DESCRIPTION SUMMARY
Assist in managing the day to day shift activities of the Valet Dept. Assist Guest Services Manager to create schedules for Transportation, Valet Attendants, Valet Leads, and ensures guest relations.
ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)
•Assist in managing the day to day operations of the Valet Dept. on each shift
•Ensure excellent guest relations.
•Assists the Guest Services Manager in creation and administration of company policies and
•Maintains integrity of Valet Operations.
•Help create schedules for Valet Dept./Transportation
•Receives/Returns vehicles from/to guests and processes retrieval slip.
•Assists Guest Services Manager with departmental personnel issues.
•Assists in the completion of all departmental paperwork necessary for Valet /Transportation Operations. •Handles customer complaints when required.
GAMING EXPERIENCE NOT REQUIRED
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential factions. This position requires organizational skills, the ability to work with a minimum of supervision and independent problem solving. Must be able to work in a fast paced environment.
EDUCATION and/or EXPERIENCE
High school diploma or G.E.D. 1 year supervisory experience with 1 year related experience and/or training; or equivalent combination of education and experience. Must be able to communicate in English. Must have good driving record.
WORKING CONDITIONS/PHYSICAL DEMANDS
To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs, and sitting at a desk/work station for the duration of the shift. Must be able to work in a smoke filled environment. Must be able to work in a lighting subdued environment for extended periods of time. Must be able to work in extreme weather conditions to include extreme heat and cold weather.
The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.
To be considered for this position you
must complete the
Employer Online Application via the company website.
Agua Caliente Casino Resort Spa • Spa Resort Casino Hotel
Rancho Mirage • Palm Springs
HotWaterCasino.com • SpaResortCasino.com
Agua Caliente Casino Resort Spa, a four-diamond resort in Rancho Mirage, and Spa Resort Casino in downtown Palm Springs offer the hottest slots, a variety of table games, and high-limit gaming, plus fine dining, shopping, relaxing spas and luxurious hotel rooms, all in a gorgeous resort setting.
Agua Caliente Casino Resort Spa in Rancho Mirage, California has been repeatedly voted "Best Casino" in reader's polls. It’s home to more than a thousand slots, a variety of table games, and a wildly popular 18-table non-smoking Poker room. The casino offers exciting lounge entertainment plus award-winning dining, adjacent to its luxury resort hotel. Guests can stay in style in 340 deluxe rooms and suites; enjoy a relaxing spa, pool and cabana complex, as well as a state-of-the-art conference center. The Show, a 2,000 seat entertainment venue completes this world-class destination.
Spa Resort Casino is located in the heart of downtown Palm Springs, California. The resort’s boutique hotel offers 229 newly remodeled guest rooms, and the world-famous Spa which offers natural hot mineral springs. Spa Resort Casino also offers the best in gaming with slots, table games and a private high-limit gaming room. The property features fine dining, live entertainment and dancing, all just steps away from the downtown shops and restaurants that make Palm Springs one of the America’s most adored resorts.
Both resorts are owned and operated by the Agua Caliente Band of Cahuilla Indians, which also owns the world-famous Indian Canyons and Tahquitz Canyon hiking trails, and Indian Canyons Golf Resort.