User Login Below:

Cage Shift Manager - Agua Caliente Casino Resort Spa & Spa Resort Casino

Job ID:


Job Title:

Cage Shift Manager

Company Name:

Agua Caliente Casino Resort Spa & Spa Resort Casino


Palm Springs, California 92262
United States

Date Posted:

Jan 23, 2017

Ending Date:

Apr 16, 2017

Type of Position:

Full Time


Accounting & Finance

Job Description
Job Description Summary
Under the direction of the Cage and Credit Manager, is responsible for the safe, secure and efficient operations of the Cash Cages. Performs all duties as assigned in accordance with legal requirements, presenting oneself as a credit to Agua Caliente Casino and encourages others to do the same.
Essential Duties and Responsibilities (other duties may be assigned)
·     Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations 
       including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and 
      Customer Identification requirements.
·     To assume all responsibilities and duties in the absence of the Cage and Credit Manager.
·     Coordinate, direct and assist the Cage and Credit Manager in the areas of policies, procedures and 
      job performance.
·     Approves credit line for guest under the guidelines set forth in the Credit and Collections policies 
      and procedures.
·     Responsible for training new hires in policies, procedures, cash handling, chip handling, check 
      cashing, etc.
·     Provide ongoing training in all areas.
·     Perform functions of Cash Cage staff as required.
·     Maintains open communication with Cage and Credit Manager and meets regularly with him/her.
·     Meets on a regular basis with Supervisors and Relief Supervisors to ensure and maintain a 
      smooth operation of Cash Cage.
·     Monitors staff performance, ensuring adherence to casino policies and procedures.
·     May review cash operations surveillance tapes.
·     Provide excellent guest service.
Supervisory Responsibilities
Carries out responsibilities in accordance with policies, procedures and applicable laws. Responsibilities include interviewing, hiring and training of employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees per approved casino policies, addressing complaints and resolving problems. 



Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or GED, and at least 3 years related experience and/or training; or equivalent combination of education and experience in high volume cash operations, including but not limited to management, business and/or finance.
Proficient in using the Ten Key Adding Machine. Must have a professional demeanor and be able to communicate well with the public. Must be able to communicate in English.
 Working Conditions/Physical Demands
To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 ˝ mile, climbing stairs and sitting at a desk/work station for the duration of the shift. Must be able to work in a smoke filled environment.
Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.

Apply Now

Email This Job

Company Information

To be considered for this position you  must complete the  Employer Online Application via the company website.

Agua Caliente Casino Resort Spa • Spa Resort Casino Hotel
Rancho Mirage • Palm Springs

Agua Caliente Casino Resort Spa, a four-diamond resort in Rancho Mirage, and Spa Resort Casino in downtown Palm Springs offer the hottest slots, a variety of table games, and high-limit gaming, plus fine dining, shopping, relaxing spas and luxurious hotel rooms, all in a gorgeous resort setting.

Agua Caliente Casino Resort Spa in Rancho Mirage, California has been repeatedly voted "Best Casino" in reader's polls. It’s home to more than a thousand slots, a variety of table games, and a wildly popular 18-table non-smoking Poker room. The casino offers exciting lounge entertainment plus award-winning dining, adjacent to its luxury resort hotel. Guests can stay in style in 340 deluxe rooms and suites; enjoy a relaxing spa, pool and cabana complex, as well as a state-of-the-art conference center. The Show, a 2,000 seat entertainment venue completes this world-class destination.

Spa Resort Casino is located in the heart of downtown Palm Springs, California. The resort’s boutique hotel offers 229 newly remodeled guest rooms, and the world-famous Spa which offers natural hot mineral springs. Spa Resort Casino also offers the best in gaming with slots, table games and a private high-limit gaming room. The property features fine dining, live entertainment and dancing, all just steps away from the downtown shops and restaurants that make Palm Springs one of the America’s most adored resorts.

Both resorts are owned and operated by the Agua Caliente Band of Cahuilla Indians, which also owns the world-famous Indian Canyons and Tahquitz Canyon hiking trails, and Indian Canyons Golf Resort.

Get The App