We have listed the questions most frequently asked by Candidates, with their accompanying answers. If you do not find your specific question, please use our Questions & Comments Form to send it to us. Please allow 1 - 2 business days for a response. Our hours of operation are 9:30 am - 6:30 pm, EST, Monday - Friday, and we look forward to making your use of Casino Careers Online as productive as possible. Just click on the appropriate question below and the answer will appear.
- I can't log in to my resume. Why?
- How do I turn off Job Alerts?
- I am an international candidate seeking employment in the US. Can you help me?
- How do I see jobs only in my state?
- What do I do if I forget my Username and/or Password?
- What is the difference between Open Access and Confidential?
- Can I send attachments?
- How will I know if my resume was posted?
- Can I view my resume as employers will see it?
- How to I create an online resume?
- How do I edit/update my resume?
- What if I want to include a cover letter?
- Who sees my resume/who has access to my resume?
- How do I remove my resume?
- What if I want more information "screened" on my resume for Confidential purposes?
- Why can't I paste my entire resume instead of using designated fields?
- What are cookies and how do I enable them?
- How can I ensure that if my resume is posted in Confidential format, my personal information is secure?
- Why was my resume removed?
- Someone else has access to my account. Can I be issued a new username/password?
- My resume was posted in Open Access and I want it to become Confidential. What do I do?
- Why do I keep getting the message, "you have timed out?"
- I have submitted my resume, but didn't receive an email confirmation that it was posted. Why?
I can't log into my resume. Why?
First, you should make sure that you are using the Resume Login link to log in. If your screen says "Employer Login", you are using the wrong login form. Please make sure that your username and password are typed correctly. If you have forgotten your username and/or password, you can request them using this form.
If you are sure that everything is correct, but you still cannot get past the login screen, your browser may be blocking cookies. For more information on this and instructions to enable cookies, please see this page.
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How do I turn off Job Alerts?
Log into your Casino Careers account and see the "Job Alert Settings" section under Step 2. Here you can designate whether or not you wish to receive Job Alerts.
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I am an international candidate seeking employment in the US. Can you help me?
Answer here
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How do I see jobs only in my state?
You can use our Advanced Job Search page to search for jobs in a specific state.
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How do I know that you will keep my contact information confidential and will not sell it as a mailing list?
Your information will be maintained at the highest level of confidentiality. Unless a Corporation is a legitimate gaming corporation (or in a gaming related industry where they are seeking employees with gaming experience), we will not offer them a Membership. Furthermore, we will not sell our database to anyone.
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What do I do if I forget my Username, Password, or I.D.#?
Click here and fill out the form to have it emailed to you.
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What is the difference between an "Open Access" and a "Confidential" resume?
An Open Access resume enables prospective employers to view your
resume and your personal contact information. If you selected to
post your resume in the "Confidential" format, then your identifying
information will not be visible. Also, you will receive instructions
on how to input your resume so that it isn't as specific as the
Open Access format.
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Can I send attachments to the staff of Casino Careers Online?
Please do not send attachments to Casino Careers Online staff members. If you have your resume saved as a Word Document, you can upload it to our site when you sign up.
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How will I know if my resume was posted on the database?
Once you have returned to our website to input your assigned Username and Password, your saved resume will be posted to our database and we will send you a confirmation by email.
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Can I view my resume as employers will see it?
Once you log into your Casino Careers account, you can click the "View Resume" button. This will open your resume in a new window. You can continue to edit your resume while using the window to see how the changes affect it. To refresh your resume in the window at any time, hit the 'F5' key on your keyboard.
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How do I create an online resume?
Simply click on Post Your Resume, and the system will take you to web pages that explain eligibility and accuracy requirements. You will then be guided through a series of screens that help you build your resume. You require at least Microsoft Internet Explorer 3.02 or Netscape 3.0.
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How do I edit or update my resume?
Once you log in, you will be taken to the Edit Menu. From here, you can use the various links on the right to edit parts of your resume.
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I have submitted my resume to Casino Careers Online; however, I did not receive an email confirmation that it was posted on your database. Why?
This will occur if you do not return to the database (once you have created and saved your resume) to input your Username and Login. If you have followed these steps and still have not received a confirmation from Casino Careers Online, please let us know by
completing the Questions & Comments Form.
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What if I want to include a cover letter with my resume?
Since the Casino Careers database is a "search and match" function,
it does not capture cover letters. That would be something you
would send once a prospective employer has contacted you (this
would also enable you to personalize it for the position and company).
We cover this topic in our Career Advancement Tips page.
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Who sees my resume/who has access to my resume?
Only Employers who are registered with Casino Careers Online can access your resume. Our database is maintained with the highest security to ensure the confidentiality of your information. Other resume candidates CANNOT access the resume database.
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How do I remove my resume from the Casino Careers database?
Simply log in and select "Remove Resume" from the "Resources and Options" dropdown menu.
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What if I want more information "screened" on
my resume for Confidential purposes?
Our system is designed to screen all identifying personal information. We cannot expand the screens on an individualized basis. Since you have control over the content of the fields in which you input information, we recommend that you select the information carefully.
We provide tips on completing your resume if you selected the "Confidential" format.
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Why can't I paste my existing resume, instead of inputting the information in the designated fields?
Our database is designed to provide our Employers with a standard format. This way, they know exactly where to look for certain qualifications and you are guided to provide all of the information a prospective employer expects to see when searching for qualified candidates.
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What are Cookies and how do I enable my computer to accept them?
Click here and a full explanation and instructions will be provided for you.
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How can I ensure that if I posted my resume in a Confidential format, that my personal information is secure?
Casino Careers Online is hosted behind a "state-of-the-art" firewall
program, which protects it from security breeches. The same program
is used by the Federal Government for some of their websites, which
require maximum security.
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Why was my resume removed?
All resumes require a deliverable email address. If your server
was down and our email to you was returned to us as undeliverable,
our computer may
delete the resume. Resumes which are incomplete for over a week are deleted
by the computer. Also, resumes that have not been updated in over a year are
removed.
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I have lost my Username and Password and someone else now has access to it. Can I be issued another?
Simply let us know! Fill out our Questions & Comments
Form and tell us what happened. You will be sent an email with your new Username, Password and I.D. Number.
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My resume was posted in the Open Access format and I would like to change it to become Confidential. What do I do?
Simply Login and click on Resume Privacy Settings. Then select the radio button next to Confidential (your personal information will automatically be screened). Click on the Save Changes button and it will take you to a screen that explains how you should modify your Work Experience to maintain your confidentiality. When you click on Continue, you will return to the Edit Menu where you can click on Edit Career Timeline/Work Experience.
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Why do I keep getting the message "you
have timed out?"
When you are navigating the Internet, there are times when information
is not electronically communicated properly between you, the client,
and the web site. This results in a "time out".
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